Help
HOW DO I CONTACT YOU DIRECTLY?
Send us a message at: maddiebellerugs@outlook.com and we will get back to you as soon as possible.
CAN I RETURN MY RUG IF I DON'T LIKE IT?
Yes, simply contact us via e-mail: maddiebellerugs@outlook.com within 7 days of receiving your rug. Refer to our Quick and Easy Returns page for terms and details.
IS LOCAL PICK UP AN OPTION?
No, we do not have a local pick up option. Our warehouse is in Alexandria, Sydney, but our business is 100% online.
HOW MUCH DOES SHIPPING COST?
Shipping is free Australia wide, check out our Free Shipping page.